On behalf of my family, I would like to express my gratitude for the care of my wife, is receiving at Cold Spring Hills Center for Nursing and Rehabilitation. Ines became a resident, about 2 years ago. We have nothing but good things to say about the nurses, aides and staff in that unit. She was recently moved to another part of your facility. Because of the restrictions imposed by the COVID19 pandemic, it was difficult for us not to be there for the move. She seems to be adjusting well. I want to especially thank the team that organized visitation by family members. The staff helping with FaceTime and Zoom meetings has been wonderful. It is even better to be able to see my wife in person. Although we need to wear masks and keep our distance, just the fact that your facility offers this service is phenomenal. Special thanks for the care and compassion given by the Visitation team, and the Visitation Coordinator. These are difficult times. We wish you and staff at Cold Spring Hills all the best.